A 99.9% Server Uptime
Our hosting platform is based on a reliable, high–end hardware configuration and a significantly tweaked Linux version. So, regardless of what your site is, or how many website visitors you have, or even if there is a distributed denial–of–service assault, our physical servers will stay up and your web sites will stay visible online.
Our hosting plans packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s vital to also set up your own network architecture. That is why we built a custom–configured internal network in each one of our data center facilities. Based on enterprise–class Juniper routers and switches, our internal network allows for mind–blowingly fast data transfer speeds and is fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, no matter which web hosting plan you have opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned cash at risk, you cannot feel truly safe. That’s why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel content with our web hosting service or in case you would like to use a more robust hosting solution, like a VPS plans or even a dedicated web hosting plans – we’ll give you a full refund, with no hidden costs or reimbursement taxes.
24/7 Technical Support
If you happen to manage a web hosting company, your technical support engineers are of major importance. That is the reason why we have cautiously selected a highly trained group of tech support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All technical support tickets are responded to in less than 60 minutes and our average support ticket response time is below twenty minutes!