Customer Support Channels
A 1–hour Response Guarantee
Delivering high–quality support in a timely manner is our high priority, so that we support each hosting plans plan with a one hour ticket reply warranty. The moment you post a ticket or send us a message, our user tech support crew will try all they could do to supply the most satisfactory remedy for your case and to offer you assistance promptly.
A Top–quality Support Service
Our tech support service is offered by a group of proficient experts who will be able to respond to your questions without delay. You’re able to contact the technical support team by starting a support ticket from your Website Control Panel or by posting us an e–mail. On working days, you may as well contact us on the telephone or make use of the live chat option.
An Intuitive Help Section
Techno Host Tanzania has built–in a comprehensive knowledge base into the Control Panel that will help you receive valuable step by step guidance anytime. Each section of the Control Panel has its own contextual guide area displaying a group of how–to posts. We have also organized training videos to present you with a more effective idea of the simplest way to perform any presented activity.