Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Website Control Panel you’ll find an exhaustive Help Center section featuring a variety of articles and frequently asked questions. They are contributed by our support team of proficient technicians. Simply fill in your question and our clever software will provide you with the best answer.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who’d like to discover how to sort out a frequently experienced issue by watching a video lesson, we have added a compilation of video tutorials to our Website Control Panel. All the video lessons are very short and simple to grasp. They offer visual presentations of various web site administration techniques.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client care service and a 60–minute response time guarantee. Our accomplished tech support engineers will be available night and day to attend to your questions and to deal with any problem that you could encounter. Simply submit a tech support request from the Help section and we will respond to you instantly.