Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Warranty

  • Our team of specialists will try their best to respond to your help needs within less than 1 hour. If, however, the trouble you have experienced needs help from the Admin =Department,= we are going to address the ticket to the administrator in charge and will submit a comment to let you know.

  • Top quality support service
  • Expert Client Assist Service

  • We offer you 24x7 technical assistance via a super–fast ticketing solution built into your Control Panel. You’ll be able to write to us whenever you want about any of the apps that come pre–installed on the virtual server, this includes the selected Linux OS, the server management panel and our in–house produced Website Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • In the Website Control Panel that is available at zero cost with your virtual server, you’ll find a content rich Help zone, that features all you need to learn about taking care of your websites and software. We have added a wide selection of how to content articles and video guides that demonstrate the essential website supervision tasks in an understandable fashion.